FAQs

Customer Service

Need assistance?

Text: (512) 991-2482
Email: support@adornedinapril.com

Our online business hours are:
Mon. - Fri. 10AM - 5PM CT
Closed on weekends.

Care

Can I remove my traditional waist beads?

Traditional waist beads are meant to be worn 24/7. You can wear them for years. Once you tie them, you'll have to cut them to remove them.

Can I get my waist beads wet?

You can get TRADITIONAL waist beads wet as these are made to be worn 24/7. 

You can also get ELASTIC waist beads wet as long as they don't have metal charms that can tarnish.

Do not get your WIRE waist beads wet as the clasps will tarnish over time.

Can I get my anklets wet?

Avoid getting your anklets wet as the metal may tarnish more quickly.

Will the color of my waist beads or anklets fade?

Yes, over time the color of your waist beads and/or anklets may fade with regular wear. This is normal and they aren't meant to last forever. However, they should remind shiny for at least 1-2 years, depending on how you take care of them.

How can I avoid breaking my waist beads?

As with any other piece of jewelry, please be gentle with your waist beads. Avoid forcefully tugging at them. Make sure your waist beads are a comfortable fit on your waist. If you have gained weight, consider purchasing a new waist bead to accommodate your size.

Visit this page to learn more about taking care of your jewelry.

Ordering

How do I measure myself?

The best way to measure your waist accurately is to use a measuring tape. If you don't have one, try the following: Use a string or belt to measure the area of your waist that you would like to wear your waist beads. Then put the length you measured against a ruler to measure your waist in inches.

Shipping

When will my order arrive?

We ship with USPS. Once your order has shipped, you will receive a tracking number to track your package. We cannot guarantee shipping times after packages are dropped off at the post office. Please allow up to 7 business days processing time.

Find our entire shipping policy here.

Returns/Exchanges 

Can I return or exchange my order?

All sales are FINAL due to the intimate nature of body jewelry, as well as for COVID precautions. We do not offer exchanges at this time. If there is an issue with your order upon arrival, please contact us ASAP so we can work to accommodate you.

 

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